The website is owned and operated by Neptune Online (ABN 38 270 627 832).  

By signing up to our services “service provider”, by submitting an online enquiry “service user”, or accessing/browsing the webpage in any way you agree and bound to our terms and conditions below.

If you do not agree, you must not use the website and leave immediately. If you continued to use the website you accept and agree to our terms and conditions.

Any hyperlink and other redirection taking the user away to other websites operated by third-parties, you acknowledge that such third-party sites are not controlled by www.hiredroneoperators or Neptune Online. You are bound to their terms and conditions.

You agree not to hold Neptune Online liable for anything that happens on third-party sites.

Now and then the website will generate automated emails to service providers, or service users will send email to one another through the website. Email sent within the website are considered part of Neptune Online.


Neptune Online is committed to providing you with the best possible customer service experience. Neptune Online is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Neptune Online customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Neptune Online takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Neptune Online reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Neptune Online reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Neptune Online welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us.